A recent article on Governing Magazine's website makes the point that government municipalities seem to be relying more heavily on good performance measurement now during the tough economic times. In previous downturns this was not observed, but "this economic malaise is so profound that a growing number of states, cities and counties are newly appreciative of the value results-based performance measures can offer," say authors Katherine Barrett & Richard Greene.
Could this be a bright spot in otherwise gloomy times?
If these (and indeed all) organizations truly change by building performance measurement into their daily practices, we will surely get out of this current mess much faster -- and be better for it in the long run.
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